AnotherLee Posted September 19, 2017 Share Posted September 19, 2017 Just got notice today - Gerbing.com Link to comment
RTinNC Posted September 20, 2017 Share Posted September 20, 2017 Odd .... no address for them? That always bugs me. Link to comment
mnTwin Posted September 20, 2017 Share Posted September 20, 2017 Odd .... no address for them? That always bugs me. Found it on this page: https://www.gerbing.com/privacy-notice Link to comment
Charles Elms Posted September 20, 2017 Share Posted September 20, 2017 Google Earth street view shows that address as a row house. Link to comment
Sonor Posted September 20, 2017 Share Posted September 20, 2017 Gerbing was making their clothes in Greensboro, NC area. Not sure where they are now. Especially since I heard that they merged with an out door gear company. Link to comment
lkraus Posted September 20, 2017 Share Posted September 20, 2017 Hmmm. Address given as: Gerbing Heated Gear, LLC 4027 N Tatnall St Ste 16278 Wilmington, Delaware 19801 Google does show a 4027 Tatnall St (no "N"), which would be the side of a row of houses. Street numbers on N Tatnall St do not go as high as 4027, but there is a 427 N Tatnall St. That location brings up links to a business offering "virtual" mail addresses, which would fit with the "Suite 16278" portion of Gerbing's contact info. I've always considered Gerbing to be a reputable company, but I think I'd email or phone for a clarification on their location before doing business with them. Link to comment
Rougarou Posted September 20, 2017 Share Posted September 20, 2017 There's only the original Gerbing! Link to comment
Foot Posted September 20, 2017 Share Posted September 20, 2017 This is not the original Gerbings. It's Gyde wear with the Gerbing name. They keep the name when they bought the Gerbing company a few years ago. I had a terrible experience with a warranty repair. I was never able to talk to a human. The message said leave my credit card number on the answering machine and they would get back with me. I don't think so! That soured me on ever buying anything from them again. Alan Link to comment
AnotherLee Posted September 20, 2017 Author Share Posted September 20, 2017 Wow, Alan - I’d feel the same way if treated like that. My experience was much better: bought a pair of heated gloves from a private party which failed in the first 2 weeks. Was allowed a new pair when they found them unfixable and then exchanged them for a size larger. All this in spite of their stated warranty condition of only to original purchaser. Just my experience, FWIW. Link to comment
AnotherLee Posted September 20, 2017 Author Share Posted September 20, 2017 (edited) Wow, Alan - I'd feel the same way if treated like that. My experience was much better: bought a pair of heated gloves from a private party which failed in the first 2 weeks. Was allowed a new pair when they found them un-fixable and then exchanged them for a size larger. All this in spite of their stated warranty condition of only to original purchaser. Just my experience, FWIW. Note: edited my blank post above. iOS/Chrome suggested wrong type of apostrophe in the word "I'd". (Who knew?) Edited September 21, 2017 by TheOtherLee Link to comment
RTinNC Posted September 21, 2017 Share Posted September 21, 2017 When they moved to NC I had a great experience with them. But thought they got sold again and was why I was looking for the address. So it looks like BOTH Gerbings are not the one we have known and loved. Thankfully my micro wire gear still works great. When they were on the West Coast you could get a custom size made. Guess those days are gone. Link to comment
JR356 Posted September 21, 2017 Share Posted September 21, 2017 http://gordonsheated.com Link posted above and in prior thread is correct to get gear from the original Gerbings family. This is not the later Glyde gear(avoid it) I prefer Warm n Safe heated gear. JR356 Link to comment
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