Hey Andy...maybe check one more thing. Make sure you have the luggage setting set to one up not two up. I've noticed when I change that it increases preload. If that doesn't help then the usual of riding someone elses and see if unique to your bike or just the way it is. I've tried mine on soft and like others said feels like a pogo stick. I don't have ohlin experience so can't give a comparative opinion.
Well it looks like Ohlins isn't making ESA compatible shocks, but Wilburs has a set they list online for $1216 a pair (not as rediculus as I expected). I am interested because when I replaced my shocks on the '99 RT it transformed that bike. Not sure if one could expect that same level of imptovement with the Waterhead ESA upgrade. Wondering if there are other who might be contemplating replacing perfectly good shocks? $1216 to get back to suspension nirvana? Hmmm! Group discount?
With some time they will soften up a bit, but they will never be as good as aftermarket choices. I do admit that the Dynamic ESA is pretty darn good but not good enough for how I like to ride and certainly not good enough to replace them with the same thing. Wilbers or Tractive is on my list and I am leaning toward Tractive.