Bullrack Pannier Storage Racks - Review and Amazing Customer Service

If you have a "too many bike" disorder like my wife and I, you are also always on the lookout for storage options. I found an add in a recent BMW MOA magazine for Bullracks which allow you to wall mount your side cases in your garage. I ordered a set for my R1150RT's luggage.

Solid Build

1/8" ga. steel. There is absolutely no flex or give. Well painted/coated and assembled. When your cases are locked on, they are as secure as they are on your bike.

Customer Service Excellence

The pair I got had a defect (incorrect position of the brackets).

I emailed Bullrack on the Saturday I went to install them. I expected to hear back the following week but by Sunday I had a new pair on the way with a very generous (given, not asked) partial refund for my trouble.

Bullrack is a unique product but stands out even more with their care/concern for their customers and their brand reputation. Well done!

http://www.bullrack.com/