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#995983 - 09/02/17 05:10 PM Re: Dealer closes in Michigan [Re: Gringo1450]
Happy Birthday Bud Online
68% of an RT
Member

Registered: 03/28/05
Posts: 6762
Loc: Southern Illinois
White font is an effective way to make text transparent


Edited by Bud (09/02/17 05:11 PM)
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Picking up my new ride on the way to FART.

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#995984 - 09/02/17 05:38 PM Re: Dealer closes in Michigan [Re: Bud]
LBump Offline
Member

Registered: 08/06/05
Posts: 846
Loc: Southern California
Originally Posted By: Bud
White font is an effective way to make text transparent


I like your sense of humor Bud. thumbsup
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#995989 - 09/02/17 07:10 PM Re: Dealer closes in Michigan [Re: Gringo1450]
Happy Birthday Bud Online
68% of an RT
Member

Registered: 03/28/05
Posts: 6762
Loc: Southern Illinois
Twisted whistle
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Picking up my new ride on the way to FART.

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#995991 - 09/02/17 09:18 PM Re: Dealer closes in Michigan [Re: LBump]
AZgman Offline
Member

Registered: 03/13/05
Posts: 561
Loc: AZ
Bud needs to be banned for what I imagined he posted! smirk
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2017 R1200GS

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#995998 - 09/02/17 10:56 PM Re: Dealer closes in Michigan [Re: Gringo1450]
Gringo1450 Offline
Newer Member

Registered: 08/21/16
Posts: 16

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#996001 - 09/02/17 11:10 PM Re: Dealer closes in Michigan [Re: Gringo1450]
lkraus Offline
Member

Registered: 05/28/11
Posts: 1196
Loc: Central Ohio

Originally Posted By: Gringo1450
Sorry I think ?

I will try this again.

I have been very happy with the motorcycle so far.

But I was on a trip out west when I ran into an issue.
So I tried to call my dealer and could not get through.

Apparently they have gone out of business.
I really needed some advice from the mechanic and come to find out they were gone.

I feel like I have been abandoned.

My bike is currently in need of service.

This is unacceptable and I am very upset the season is almost over here in Michigan

That was my basic email to customer service and here is the response.

Thank you for contacting BMW Motorrad USA regarding your 2017 BMW R 1200 RT. We are sorry to read of your concerns.

Authorized BMW Motorrad dealers are independently owned and operated. We are sorry to learn that your preferred authorized BMW Motorrad dealer, BMW Motorcycles of Detroit, has closed.

Since technical information regarding repairs and maintenance is allocated to authorized BMW Motorrad dealers, we recommend contacting the service team at BMW Motorcycles of Southeast Michigan for a complete diagnosis. They are your nearest authorized BMW Motorrad dealer, and they have the mechanical training and expertise to further assist you and are eager to share their knowledge.

Not too happy with this response


Copied via "Quick Quote", cleaned up via Notepad++, reposted.
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Larry
2006 R1200RT

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#996006 - 09/03/17 01:07 AM Re: Dealer closes in Michigan [Re: Gringo1450]
CommuterChris Online
Member

Registered: 10/09/06
Posts: 672
Loc: Dallas, Georgia
so is the number going up or down with regards to BMW dealerships?

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#996012 - 09/03/17 03:17 AM Re: Dealer closes in Michigan [Re: AZgman]
Happy Birthday Bud Online
68% of an RT
Member

Registered: 03/28/05
Posts: 6762
Loc: Southern Illinois
Originally Posted By: AZgman
Bud needs to be banned for what I imagined he posted! smirk


Hey now, you should be banned for what you imagined. whistle
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Picking up my new ride on the way to FART.

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