Missouri Bob Posted August 3, 2010 Share Posted August 3, 2010 I like those guys. Recently, I traded the R1200ST for an R1200GS. Before the ST left, I de-farkled it. One of the accessories I salvaged was the Hyper-Lites. I needed new two-sided tape and Posi-Tap connectors. An email to Hyper-Lites got me all that I needed without a charge. I even offered to pay. No, they don't work that way. If only they made tank bags too. Bob Link to comment
MIST Posted August 3, 2010 Share Posted August 3, 2010 +1. Their customer service is indeed excellent. Mike Link to comment
RodB Posted August 3, 2010 Share Posted August 3, 2010 When I installed my Hyper-lites 5 years ago, I needed some info from them and also received good service. As long as we're praising good service from light suppliers, I would like to add to the list the makers of the 'Photon Blaster' lights that I use at the other end of the bike; 'Skenedesign'. When I had a premature failure from my lights, they promptly sent me replacements. Link to comment
Lmar Posted August 4, 2010 Share Posted August 4, 2010 +2 for their customer service. Link to comment
malcolmblalock Posted August 4, 2010 Share Posted August 4, 2010 +3 on their customer service! Link to comment
Jim Miller Posted August 5, 2010 Share Posted August 5, 2010 Hyperlites is an excellent product and the service that Ron Watkins provides is the BEST. Link to comment
RTinNC Posted August 7, 2010 Share Posted August 7, 2010 If only other firms worked that way! http://bmwsporttouring.com/ubbthreads/ubbthreads.php?ubb=showflat&Number=617778#Post617778 I am running Hyper-lites on all my bikes and they are great and great customer service. Ditto for Motolights ... Tina and her husband to a great job! Link to comment
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