Reecehk Posted July 17, 2014 Share Posted July 17, 2014 I purchased a SENA SM10 and a dual set of SMH5, the headsets pair without any problems but I am at my wits end trying to pair the SM10 to either headset. Anyone here have any experience with these things? Link to comment
Tri750 Posted July 17, 2014 Share Posted July 17, 2014 I just read thru the pairing instructions (the SM10 to each SMH5) The key seems to work with one at a time, meaning power OFF the second while you pair the first. That's pretty straight forward. When you do the second, power up, and when you do step 3, continue to hold the pairing button in after it flashes or the 9 seconds elapses. If the first one pairs, you're on the right track. Here is the link to the PDF book. Sometimes seeing the instructions in large print helps. http://www.sena.com/wp-content/uploads/2013/05/UsersGuide_Sena_SM10-v1.0.pdf Link to comment
Reecehk Posted July 17, 2014 Author Share Posted July 17, 2014 I tried all that, with either helmet but no go, I think it is stuffed, a pain when you buy these things online. I will have to contact SENA I think. Thanks. Link to comment
Tri750 Posted July 17, 2014 Share Posted July 17, 2014 They will tell you to clear the pairing with a paper clip and start over. I'm more familiar with Scala, but the re-pair almost always seems to fix. You should take a break and try resetting the pair. Just takes a minute. Link to comment
Reecehk Posted July 17, 2014 Author Share Posted July 17, 2014 Regret to say that pressing a paper clip down the hole reset the device ok but still doesn't function!!! Link to comment
Tri750 Posted July 17, 2014 Share Posted July 17, 2014 If you re-paired them to each other after the paper clip re-set, here is a link to a youtube vid of pairing a SM10 to the SMH10's. The video maker has both units on and it pairs right up. You might give it a watch while you wait for an email from Sena. One thing, in the vid, he implies that to pair the second one he presses a different button on the SM10 but in fact it's the same pairing button as the first. Hope it helps. Link to comment
dirtrider Posted July 17, 2014 Share Posted July 17, 2014 Moring Reecehk Check your PM, I sent you pairing instructions to try. If it doesn't help then try a new location for your pairing, maybe a cell phone or computer/TV router is interfering with the pairing at your present location. Link to comment
chrisolson Posted July 17, 2014 Share Posted July 17, 2014 Also, if you haven't already done so, make sure that both the smh5 and sm10 are on the latest firmware update. Check HERE for the device manager software. All Sena units use the same application to check and install updates. Link to comment
DiggerJim Posted July 17, 2014 Share Posted July 17, 2014 I got an email that they just released an update (5.1) this morning. Link to comment
Reecehk Posted July 18, 2014 Author Share Posted July 18, 2014 The SM10 is working fine now, I originally paired the 2 SMH5's by pressing the jog wheel in for 5 seconds and a voice says pairing, this connected the 2 headsets, so I assumed this was the procedure for all devices. Not so, After reading the advice given I have since learned that the phone button has to be pressed for 5 seconds, again a voice announces 'pairing' however this time it worked for the SM10. Sorry to have bothered you but thanks for all your support. Reece. Link to comment
dirtrider Posted July 18, 2014 Share Posted July 18, 2014 Morning Reecehk No bother, that is a common mistake thinking the same button is used when pairing those darn things. Link to comment
Recommended Posts
Archived
This topic is now archived and is closed to further replies.